Osaka City Suitcase Disposal Guide (大阪市 スーツケース処分方法)
Osaka City Suitcase Disposal Guide
Complete Step-by-Step Application Guide
This comprehensive guide will help you understand the complete process of applying for oversized waste collection in Osaka City, from initial application through to proper placement of your items. The application must be completed online through the official system. Please ensure you have accurate information about your items and collection location before starting.
👉 Visit the official Osaka Gomi site here
Access the Application Portal
Begin your application by navigating to the Osaka City Oversized Waste Collection online portal. This is the starting point for all applications where you will be guided through a simple and user-friendly form.
Initial Information Entry
On the initial screen, you will be prompted to enter some basic information, likely including your email address. This step ensures proper communication throughout the application process.
Confirm Your Email Address
To ensure accuracy, you will be asked to enter your email address twice. Double-check for any typos before proceeding, as this email will receive important notifications about your application.
Review Collection Date Options
Before selecting a specific date, the system may present an overview of how collection dates are determined, often based on your location and the type of waste you are disposing of.
Select Your Preferred Collection Date
Choose a suitable collection date from the calendar or list of available dates. It is important to select a date that works for you, keeping in mind any deadlines or restrictions.
Confirm Date Selection
After selecting your date, you might see a confirmation screen or a prompt to confirm your choice before moving to the next stage of the application.
Read Important Waste Information
This crucial step involves reviewing important notices regarding oversized waste. Pay close attention to what types of waste are accepted and any specific conditions or restrictions, especially concerning business waste.
• Only household waste is collected, not business or commercial waste
• Business establishments, shops, factories, and offices cannot use this service
• All items must be from a residential household
Acknowledge Waste Guidelines
After reviewing the guidelines, you may need to acknowledge that you understand and agree to the terms. This ensures you are aware of the rules for disposal and the types of waste accepted.
Proceed to Item Selection
Once you have understood the waste guidelines, click the designated button to proceed to the section where you can select the specific items you wish to dispose of.
Browse or Search for Items
The item selection interface allows you to browse through categories or use a search function to find your items. This screen provides an overview of the available items in the system.
Detailed Item Search and Selection
Utilize the search bar or category filters to locate your specific oversized waste items. The system will display a list of matching items with their corresponding disposal fees.
Review Item List and Add to Cart
Examine the list of items and their fees. You can add items to your application by clicking the appropriate button next to each item. This screen shows a broader range of items available for disposal.
Select a Specific Item (e.g., Suitcase)
Choose the exact item you are disposing of from the list. For instance, if you are disposing of a suitcase, select the option for 'スーツケース' (Suitcase).
Adjust Item Quantity
After selecting an item, you will be able to specify the quantity. Use the '+' or '-' buttons, or directly input the number of items you wish to dispose of.
Confirm Quantity and View Total Cost
Once the quantity is set, the system will display the total cost for that item based on the quantity. For example, two suitcases at 200 yen each will show a total of 400 yen.
Finalize Item Selection
This step confirms your item selection and quantity before you return to the main application form. Ensure all desired items are correctly listed.
Review All Selected Items
The main application form will now show a summary of all the oversized waste items you have selected, along with their individual and total costs. Verify this information carefully before proceeding.
Choose Your Payment Method
Select your preferred payment method. Options typically include using a pre-purchased collection fee ticket or making an electronic payment directly through the system.
• Collection Fee Ticket: Purchase a ticket and attach it to your items
• Electronic Payment: Pay directly through the online system
Provide Additional Item Details and Photo (Optional)
If required, provide additional details about your items, such as their dimensions, materials, or any special instructions. You may also have the option to upload a photo of the item to assist the collection team.
Specify Collection Location on Map
Use the interactive map provided to accurately pinpoint the exact location where your oversized waste will be placed for collection. This is crucial for efficient pickup by the collection team.
Confirm Collection Location
After marking the location on the map, confirm that the selected spot is correct and easily accessible for the collection personnel. A checkbox or confirmation button will usually be present.
Comprehensive Application Summary
Before final submission, a comprehensive summary of your entire application will be displayed. This includes all personal details, selected items, costs, and collection information. Review everything one last time.
Final Review and Submission
This is your final opportunity to review all the details of your application. Once you are satisfied that everything is correct, click the submission button to finalize your request for oversized waste collection.
Application Complete Confirmation
Upon successful submission, you will receive a confirmation message indicating that your application has been accepted. This screen will typically provide an acceptance number and a password for future reference.
Receive Confirmation Email
An official confirmation email will be sent to the email address you provided. This email contains your acceptance number and password, which are vital for checking or modifying your application in the future. Keep this email safe.
Proper preparation and placement of your oversized waste are essential for a smooth collection process. Follow these guidelines to ensure your items are collected without issues:
1. Labeling Your Items
- Attach necessary labels: If you are using collection fee tickets, ensure they are securely attached to each item in a visible location. For electronic payments, write your acceptance number clearly on a piece of paper and affix it to the item.
- Visibility: Make sure the labels are easily seen by the collection crew so they can verify payment before pickup.
- Secure Attachment: Use tape or adhesive that will not come off easily due to weather or handling.
2. Choosing the Right Location
- Accessible Spot: Place your items in a location that is easily accessible from the street but does not obstruct pedestrian or vehicle traffic.
- Designated Area: If your building or neighborhood has a designated oversized waste collection area, use that spot.
- Avoid Obstructions: Do not place items behind fences, locked gates, or in areas that require special access.
- Safe and Stable: Ensure items are placed on stable ground and will not fall or cause hazards.
3. Timing of Placement
- On Collection Day: Place your items out on the morning of your scheduled collection day, typically before 8:30 AM.
- Avoid Early Placement: Do not place items out the night before to avoid issues with weather, vandalism, or other problems.
- Avoid Late Placement: Placing items out too late may result in missed collection.
- Be Present if Possible: Try to be available during the collection time to assist if needed.
4. Specific Item Preparation
- Suitcases: Ensure suitcases are completely empty. If they have wheels or handles, they do not usually need to be removed unless specified by the collection center.
- Oil Stoves: Completely drain all kerosene (oil) and remove any batteries before placing them out for collection. This is a safety requirement.
- Furniture: Remove any contents from drawers or cabinets. For items like wardrobes or dressers, ensure they are completely empty.
- General Rule: Do not put other garbage, items, or materials inside oversized waste items.
- Fragile Items: If items are fragile, wrap them appropriately to prevent damage during handling.
5. Important Reminders
- Separate Collection: Combustible and non-combustible waste may be collected by different trucks, so their pickup times might vary.
- Uncollected Items: Items not applied for, those without a visible acceptance number, or those with insufficient fees will not be collected.
- Business Waste: Remember, only household waste is collected. Business-related waste is strictly prohibited.
- No Exceptions: Items that do not meet the requirements will be left behind and may result in penalties.
- Weather Considerations: In case of rain or bad weather, items should still be placed out unless you receive specific instructions otherwise.
Contact Information
Osaka City Oversized Waste Collection Reception Center:
Phone (Toll-free from landline): 0120-79-0053
Phone (From mobile phone, charged): 06-6530-1530
FAX: 0120-53-4153
For inquiries about your application, changes, or cancellations, please contact the center using the information above. Please note that changes or cancellations have specific deadlines relative to your collection date.
Frequently Asked Questions (FAQ)
Find answers to common questions about the Osaka City oversized waste collection service.
What is considered oversized waste?
+Oversized waste refers to household items that are too large for regular garbage collection. This includes furniture such as sofas, beds, tables, chairs, dressers, and wardrobes. It also includes appliances like washing machines, refrigerators, and air conditioning units, as well as other large items like suitcases, bicycles, and sports equipment. Items must be from a residential household to be eligible for collection.
Can business waste be collected?
+No, business waste cannot be collected through this service. This service is exclusively for household waste from residential properties. If the waste comes from a business establishment, shop, factory, office, or any commercial entity, it will not be collected. Attempting to dispose of business waste through this service may result in refusal of collection and potential fines. You will not receive a refund if your application is rejected due to business waste.
How much does it cost to dispose of oversized waste?
+The cost varies depending on the type and size of the item. Each item has a specific disposal fee listed in the application system. For example, a suitcase typically costs 200 yen. You can see the exact price for each item when you search for it in the application system. The total cost is calculated automatically based on the items and quantities you select.
What payment methods are accepted?
+Two payment methods are available. First, you can use a collection fee ticket, which you must purchase separately and attach to your items. Second, you can make an electronic payment directly through the online application system. Choose the method that is most convenient for you during the application process. If you use electronic payment, you must write your acceptance number on a visible piece of paper and attach it to your items.
How do I apply for oversized waste collection?
+You can apply online through the official Osaka City Oversized Waste Collection portal. The process involves entering your email address, selecting a collection date, choosing the items you wish to dispose of, selecting a payment method, and specifying the collection location on an interactive map. After submission, you will receive a confirmation email with your acceptance number and password. The entire process takes approximately 10-15 minutes.
When will my application be confirmed?
+Your application will be confirmed three days before your collection date (excluding Sundays) at 5:00 PM or later. You will receive a confirmation email at that time titled "Oversized Waste Collection Application Completion Notification Email." This email will contain your acceptance number and password. Please check your email regularly to ensure you receive this confirmation.
What is my acceptance number and password used for?
+Your acceptance number and password are essential for managing your application. You can use them to check your application details, make changes to your order, or cancel your collection request. The acceptance number is a 10-digit code where the first 6 digits represent your collection date (for example, 260116 means January 16, 2026). Keep this information safe and do not share it with others. Both the acceptance number and password are case-sensitive and use half-width alphanumeric characters.
Can I change or cancel my application?
+Yes, you can make changes or cancel your application, but there are specific deadlines. You can add items or change your collection date up to three days before your scheduled collection date (excluding Sundays) at 5:00 PM. You can reduce items or completely cancel your application up to one day before your collection date (excluding Sundays). After these deadlines, no changes can be made. Use your acceptance number and password to access the modification system.
What time will my items be collected?
+The standard collection time is 8:30 AM on your scheduled collection date. However, the exact time may vary depending on your location and the number of items in your area. Combustible and non-combustible waste are collected by separate trucks, so collection times may differ for different types of items. You should place your items out on the morning of collection day before 8:30 AM, but not the night before.
Where should I place my items for collection?
+You must specify the collection location during your application using the interactive map provided in the system. Choose a location that is easily accessible from the street and does not obstruct pedestrian or vehicle traffic. If your building or neighborhood has a designated oversized waste collection area, use that spot. Do not place items behind fences, locked gates, or in areas that require special access. The collection team must be able to easily find and retrieve your items.
Can I place my items out the night before collection?
+No, you should not place items out the night before collection. Items should be placed out on the morning of your collection date, typically before 8:30 AM. Placing items out too early can lead to weather damage, vandalism, or other issues. Additionally, items left unattended overnight may be removed or cause complaints from neighbors. Place your items out only on the morning of your scheduled collection day.
What should I do with items like oil stoves before placing them out?
+For oil stoves and similar items, you must completely drain all kerosene (oil) before placing them out for collection. You must also remove any batteries from the item. This is a critical safety requirement to prevent fires and explosions during collection and transportation. Do not attempt to dispose of oil stoves without following these steps, as they will not be collected and may pose a safety hazard.
Can I put items inside my oversized waste?
+No, you should not put other items or garbage inside oversized waste items. For example, do not put clothes inside a suitcase, do not put soil inside a flower pot, and do not put items inside drawers or cabinets of furniture. All items must be empty and clean. Oversized waste items containing other materials will not be collected. Make sure to empty all drawers, cabinets, and compartments before placing items out for collection.
What if I don't have a collection fee ticket?
+If you do not have a collection fee ticket, you can use electronic payment instead. During the application process, select the electronic payment option. After paying through the system, you will receive an acceptance number. Write this number clearly on a piece of paper and attach it to your items in a visible location. The collection team will verify the payment using this number before collecting your items.
What happens if my items are not collected?
+Items will not be collected if they do not meet the requirements. Common reasons for non-collection include: items without a visible acceptance number or fee ticket, items with insufficient payment, items that were not applied for, items containing other materials or garbage inside them, and business waste. If your items are not collected, contact the Oversized Waste Collection Reception Center to determine the reason and how to resolve the issue. You may need to reapply or make corrections.
Can I get a refund if my application is rejected?
+Refunds are generally not provided if your application is rejected or if your items are not collected. This is especially true if the rejection is due to business waste or non-compliance with regulations. However, if there is an error on the part of the collection center, you may be eligible for a refund. Contact the Oversized Waste Collection Reception Center to discuss your specific situation and explore possible solutions.
How do I contact the Oversized Waste Collection Reception Center?
+You can contact the Oversized Waste Collection Reception Center using the following methods: Phone (toll-free from landline): 0120-79-0053, Phone (from mobile phone, charged): 06-6530-1530, or FAX: 0120-53-4153. The center can help you with inquiries about your application, changes, cancellations, and any other questions about the service. Please have your acceptance number and password ready when you contact them.
Can I dispose of multiple items in one application?
+Yes, you can dispose of multiple items in a single application. During the item selection process, you can search for and add as many items as you wish. You can also adjust the quantity for each item type. The system will calculate the total cost for all items. This is convenient if you have several oversized items to dispose of on the same collection date.
Are there any items that cannot be collected?
+Yes, certain items cannot be collected through this service. Items that are not in the system's database may not be collectible. Additionally, hazardous materials, electrical items that have not been properly prepared, and items that are too large or dangerous to handle cannot be collected. Business waste and items from non-residential sources are also not accepted. If you are unsure whether your item can be collected, search for it in the system or contact the reception center for clarification.
What should I do if I make a mistake in my application?
+If you make a mistake in your application, you can use your acceptance number and password to access the modification system and make corrections. You can change items, quantities, payment methods, or collection location. However, changes must be made before the deadline: three days before your collection date (excluding Sundays) at 5:00 PM for adding items or changing dates, and one day before for reducing items or canceling. If the deadline has passed, contact the reception center for assistance.
Do I need to be home during collection?
+You do not necessarily need to be home during collection, but it is recommended. Being present allows you to confirm that the correct items are being collected and to address any issues that may arise. If you are not home, ensure that your items are clearly labeled with your acceptance number or fee ticket and are placed in an easily accessible location. The collection team will proceed with collection based on the information in the system.
What is the difference between combustible and non-combustible waste?
+Combustible waste includes items made primarily of wood, fabric, plastic, and other materials that can burn. Non-combustible waste includes items made primarily of metal, glass, ceramics, and other non-flammable materials. These two types of waste are collected by separate trucks on different schedules. When you apply, the system will categorize your items accordingly. Collection times may vary between combustible and non-combustible waste, so check your confirmation email for specific details.
Can I schedule collection for a specific date?
+You can only choose from the available collection dates provided by the system. These dates are determined based on your location and the collection schedule for your ward. You cannot request a specific date outside of the available options. If the available dates do not work for you, you can cancel your current application and reapply for a different date. The system will show you all available dates when you start your application.
What should I do if I move before my collection date?
+If you move before your collection date, you should cancel your current application immediately and submit a new application with your new address. Use your acceptance number and password to access the cancellation system. After canceling, apply again using the new address and select a new collection date. Do not attempt to have items collected at your old address if you have already moved, as the collection team may not be able to locate them.
Is there a limit to how many items I can dispose of at once?
+There is no strict limit to the number of items you can dispose of in a single application. However, practical considerations may apply. If you have an extremely large number of items, the collection team may require multiple trips or you may need to schedule multiple collection dates. For very large quantities, it is recommended to contact the Oversized Waste Collection Reception Center to discuss your needs and determine the best approach for your situation.
This guide is based on the official Osaka City Oversized Waste Collection system. For the most current and detailed information, please visit the official website or contact the center using the information provided above. You can also check the Osaka Gas environmental services page for related waste and recycling guidance.
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